Cancellation & Refund Policy
All registrations will be acknowledged with a Registration Confirmation email from Raising Achievement.
Once you have registered, your registration will be processed, and an invoice sent.
Once paid you receive access to our resources.
If your circumstances change and are you are unable to participate in your registered course or program you must notify us as soon as possible by emailing firstname.lastname@example.org
Cancellation fees will apply to recover administrative and resource costs.
Before a course start date:
Cancellations received prior to a course start date will incur a 30% cancellation fee,
Your 70% refund will be issued by bank transfer.
After a course start date, there are no refunds but a range of options apply.
Differ Start Date
Should you not be able to commence your registered program due to a change in circumstances participants are able to request to transfer to another suitable program or differ their start date to the next course intake if available.
Differed courses must be re-registered in the same calendar year by emailing email@example.com Failure to do so will result in forfeiting the course fee in full.
Registrations can be transferred to another suitably qualified person. The new participant is responsible to catch up on the recordings and course material to ensure they meet the criteria for the certificate of completion.
Please ensure that you email firstname.lastname@example.org with the name and contact details of the substitute attendee for access and resources.